Refund policy
We are committed to providing a positive shopping experience. If you are not fully satisfied with your purchase, you may request a return in accordance with the policy below.
Return Window
Return requests should be submitted within 30 days from the date your order is delivered.
Return Conditions
To qualify for a return, the item must:
- Be in unused and original condition.
- Include all original packaging, manuals, and accessories.
- Show no signs of misuse, damage, or modification.
- Be returned in a condition suitable for resale.
Failure to meet these conditions may result in the return being declined.
Non-Returnable Products
The following items are generally not eligible for return:
- Customized or personalized products.
- Gift cards and downloadable products.
- Clearance or final sale merchandise.
- Products that have been used or damaged after delivery.
Refund Procedure
After the returned product has been received and inspected, we will review your request.
If approved, the refund will be credited to your original payment method. Processing times vary depending on your payment provider.
Damaged or Incorrect Deliveries
If your order arrives damaged, defective, or contains the wrong item, please retain all original packaging until the issue has been reviewed.
Return Shipping
Unless the return is due to our error or a defective item, customers are responsible for return shipping costs.